Business Details
50+ Years
experience
Authorised Mercedes Repair Centre in Melbourne
F.W Graunke has been delivering premium Mercedes-Benz repair services to Ferntree Gully and surrounding suburbs for over 40 years. Our team of factory-trained mechanics specialises in precision automotive repairs, combining decades of collective experience with the latest industry techniques and genuine Mercedes-Benz components. We prioritise quality customer service, ensuring every repair maintains factory warranty standards while treating each vehicle with the care it deserves. Our commitment to excellence is reflected in our use of genuine parts, comprehensive diagnostics, and adherence to manufacturer specifications.With VicRoads licensed inspectors on staff, we provide roadworthy inspections and compliance services to keep vehicles safe and legally registered. Our workshop invests in ongoing Mercedes-Benz factory training to maintain technical expertise across all models, from routine maintenance to complex diagnostics. This dedication to specialist service has built a reputation for reliability, with generations of Melbourne drivers trusting us to preserve their vehicles' performance and value.
Services
Vehicle Servicing
Brake Repairs
Transmission Servicing
Air Conditioning Repairs
Exhaust Repairs
Batteries & Electrical
Suspension Repairs
Roadworthy Inspections
Tyre Services
Details
- Year established: 1974
Highlights and features
- We offer over 40 years of Mercedes-Benz repair expertise
- Factory-trained mechanics ensure quality service standards
- Use of genuine Mercedes-Benz parts for all repairs
- VicRoads licensed inspectors for compliance assurance
- Comprehensive diagnostics for precise repair solutions
Associations and certifications
- Mercedes-Benz
Services
Vehicle Servicing
As Mercedes-Benz authorised service providers, we perform logbook maintenance using genuine components to preserve factory warranties. Our factory-trained mechanics conduct comprehensive diagnostics to identify worn parts while ensuring optimal vehicle performance. Routine servicing includes fluid checks, brake inspections, and system diagnostics to maintain safety and reliability standards.
Brake Repairs
We specialise in Mercedes-Benz brake system repairs, replacing pads, rotors, and hydraulic components to restore manufacturer performance. Our mechanics diagnose wear indicators like squealing noises or steering shudder to ensure road safety. Using genuine parts maintains braking efficiency while preventing premature wear on connected systems.
Transmission Servicing
Our technicians service automatic and manual transmissions using Mercedes-approved lubricants and components. We address gear shifting issues through diagnostic testing and component replacement. Regular maintenance prevents costly failures while maintaining drivetrain efficiency and vehicle performance standards.
Roadworthy Inspections
VicRoads licensed inspectors conduct thorough vehicle assessments to meet registration requirements. Inspections cover braking systems, steering components, and structural integrity to ensure compliance. We provide repair solutions for identified defects while maintaining documentation for registration purposes.
Tyre Services
We supply and fit Mercedes-approved tyres for passenger and commercial vehicles, including performance and economy options. Our balancing services improve ride quality while extending tyre lifespan. Technicians assess tread depth and wear patterns to recommend optimal replacements for safety and fuel efficiency.
Questions
What Mercedes-Benz services do you offer?
We provide logbook servicing, brake repairs, transmission maintenance, air conditioning re-gassing, exhaust replacements, and roadworthy inspections using genuine Mercedes-Benz parts.
How can I book a service appointment?
Book online through our website or call us directly at 03 9758 1120 for immediate scheduling with our service advisors.
Do you use genuine Mercedes-Benz parts?
Yes, as an authorised repairer we exclusively use genuine components to maintain factory warranty compliance and vehicle performance standards.
What service intervals should I follow?
Mercedes-Benz recommends logbook servicing every 12 months or 25,000km, whichever comes first, to maintain warranty coverage and vehicle reliability.
Are your mechanics factory-trained?
All technicians undergo Mercedes-Benz factory training to maintain technical expertise across current and legacy models for accurate diagnostics and repairs.
Do you offer roadworthy inspections?
Yes, our VicRoads licensed inspectors provide comprehensive roadworthy certificates and necessary repairs for vehicle registration compliance.
Reviews (4)
Melanie Fisher
Dec 26, 2021
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Having my new car serviced for the first time was the most pleasant experience, highly recommend F.W. Graunke Pty Ltd.
Mummy Bear
Oct 24, 2021
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Fantastic. They fitted me in quickly and fixed my car. Ouch to the cost but sort of expecting it to be high. And bonus.... they cleaned up gave my car a polish. Ty so much
Mel McMillan
Sep 18, 2021
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Excellent Service for your Mercedes Benz, A service centre you can really trust to do the right thing all of the time. It's easy to tell why this Company has operated for so long in this area , as the owner leads by example. Highly recommend.
Angelina Meyer
Jul 15, 2021
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Good service and reasonable prices. I'm driving 240 km one way to get my car serviced with F.W. Graunke. Thanks for the good work.
