Business Details
19 Years
experience
Emergency
services
Your Trusted Insurance Partner in Perth
Established in 2007 through the merger of Don McLardy and Mike McShane's insurance businesses, our company was founded on principles of integrity, community focus, and client-centric service. We prioritise nurturing relationships over profit-driven approaches, delivering tailored risk management solutions backed by 17 years of industry expertise. Our team combines deep knowledge of insurance markets with a commitment to understanding clients' unique operational challenges, particularly in demanding sectors like transport.Recognised through multiple awards, including finalist status in the AR Network of the Year, we maintain 24/7 availability to support clients during critical moments. Our partnerships with industry leaders and community organisations reflect our belief that thriving businesses depend on thriving communities. With a client retention rate demonstrated by 14-year relationships, we continue evolving our services while upholding the founding values of transparency and mutual respect.
Services
Insurance Broking
Risk Management
Financial Services
Claims Assistance
Community Partnerships
Details
- Year established: 2007
Highlights and features
- We provide 24/7 support for urgent insurance needs
- Our team holds 17+ years of combined industry experience
- We maintain transparent pricing with no hidden fees
- We offer specialist knowledge in transport industry risks
- We've received multiple industry awards for service excellence
Associations and certifications
- Australian Financial Services Licence (AFSL)
What people say
24/7 support
Industry expertise
Community focus
Long-term relationships
Transport sector knowledge
Services
Insurance Broking
We provide tailored insurance solutions for businesses and individuals across Western Australia. Our brokers combine market expertise with deep understanding of client operations to secure optimal coverage. With access to multiple insurers, we negotiate competitive premiums while maintaining 24/7 claims support availability.
Risk Management
Our specialists identify and mitigate potential business risks through comprehensive assessments. We develop customised strategies to protect assets, operations, and personnel while ensuring compliance with regulatory requirements. Continuous monitoring ensures evolving risks receive timely attention.
Financial Services
We offer integrated financial advice alongside insurance solutions. Our advisors help clients achieve long-term financial security through strategic planning and investment guidance. Services include retirement planning, tax-effective structures, and wealth protection strategies.
Claims Assistance
Our dedicated claims team provides immediate support during critical incidents. We advocate for clients throughout the claims process, ensuring fair and timely settlements. 24/7 availability guarantees prompt assistance for urgent insurance claims.
Community Partnerships
We actively support local initiatives through strategic partnerships and sponsorships. Our community programs focus on youth development, environmental conservation, and social welfare. These partnerships reflect our commitment to creating shared value beyond insurance services.
People
Don McLardy
Co-Founder
With decades of insurance experience, Don co-founded our business in 2007. He established our community-focused values and maintains active involvement in strategic direction. His industry insights continue shaping our client-first approach.
Mike McShane
Co-Founder
As co-founder, Mike brought technical insurance expertise to our business. He developed our risk assessment frameworks and maintains industry relationships. His leadership established the operational standards that guide our service delivery today.
Questions
What insurance products do you offer?
We provide comprehensive commercial and personal insurance solutions including property, liability, motor, workers compensation, and specialty risk coverage tailored to Western Australian businesses.
How do you differ from other brokers?
Our community-focused approach combines technical expertise with 24/7 availability. We prioritise long-term relationships over transactional interactions, demonstrated by 14-year client partnerships in the transport industry.
Can you handle urgent insurance needs?
Yes, our 24/7 service ensures immediate support for emergency situations. Our claims team responds promptly to critical incidents and advocates for timely policyholder settlements.
Do you specialise in any industry sectors?
We have particular expertise in transport and logistics insurance, understanding sector-specific risks through 14+ years of supporting companies like Hicks Transport Group Pty Ltd.
How do you maintain service quality?
Our AFSL accreditation ensures compliance with financial services standards. Regular staff training, client feedback systems, and industry award recognition help maintain our service excellence.
What community initiatives do you support?
We partner with local charities through sponsorships and fundraising events. Our programs focus on youth development, environmental conservation, and supporting vulnerable community members.
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