Business Details
Your Trusted Insurance Partner in Hervey Bay
At Sun Q Insurance, we have built a reputation for delivering professional customer service that goes beyond mere marketing rhetoric. For 29 years, we have operated as a locally owned business, dedicated to helping clients secure tailored insurance solutions through partnerships with well-known providers. Our approach prioritises understanding individual needs, ensuring clients receive the most appropriate coverage for their unique circumstances. We work collaboratively to design insurance programs, recognising that no two clients are the same. By minimising administrative burdens, we allow clients to focus on their personal and business priorities.Our commitment to excellence was acknowledged in 2017 with the Ausure Jim McIlveen Award of Excellence. We specialise in a comprehensive range of insurance products, including business, residential strata, personal, car, home and contents, boat, and caravan insurance. Our team of experienced professionals, including Managing Director Amy Smith and Commercial & Domestic Broker Vicki Kelly, is dedicated to providing expert guidance. As a Corporate Authorised Representative of Ausure, we adhere to rigorous industry standards, ensuring transparency and compliance in all our services.
Services
Business Insurance
Car Insurance
Home & Contents
Boat Insurance
Caravan Insurance
Life Insurance
TPD Cover
Trauma Insurance
Income Protection
Superannuation Plans
Highlights and features
- We offer 29 years of experience in tailored insurance solutions.
- Our team works closely to understand your unique insurance requirements.
- We minimise paperwork to let you focus on your priorities.
- We hold the 2017 Ausure Jim McIlveen Award of Excellence.
- We partner with reputable insurance providers for comprehensive coverage.
Associations and certifications
- Ausure
Services
Business Insurance
We provide tailored business insurance solutions to protect your livelihood, employees, and assets. Our services include public liability, business interruption, theft coverage, and professional indemnity. With extensive industry knowledge, we help clients secure cost-effective policies that address specific risks, ensuring comprehensive protection for unforeseen circumstances.
Car Insurance
Our car insurance policies offer comprehensive coverage for accidental damage to your vehicle and third-party property. We work with clients to select options that align with their driving habits and asset value, ensuring financial security in the event of an accident. Policies are designed to meet individual needs while maintaining affordability and clear terms.
Home & Contents
We offer flexible home and contents insurance options, including comprehensive cover for accidental damage or defined events. Our policies protect your property and possessions against risks like fire, theft, and natural disasters. Clients can choose coverage levels that suit their lifestyle, ensuring peace of mind for their most valuable assets.
Boat Insurance
Our boat insurance provides comprehensive or third-party coverage for vessels both in and out of the water. Policies protect against damage, theft, and liability, tailored to the specific needs of boat owners. We ensure clients receive coverage that aligns with their usage patterns and the value of their marine assets.
Life Insurance
We offer life insurance products, including term life, TPD, trauma, and income protection policies. These solutions provide financial security for dependents and cover critical illnesses or disabilities. Our advisors help clients select policies that align with their family needs, financial obligations, and long-term goals.
People
Amy Smith
Managing Director
Amy Smith leads Sun Q Insurance with over 29 years of industry experience. She focuses on client-centric solutions, ensuring tailored insurance programs that prioritise long-term security and minimal administrative burden.
Vicki Kelly
Commercial & Domestic Broker
Vicki Kelly specialises in commercial and domestic insurance, leveraging her expertise to design policies that address unique business and personal risks while maintaining affordability and clarity.
Natalie Robinson
Strata Risks Specialist
Natalie Robinson provides expert advice on strata insurance, ensuring property owners and managers receive comprehensive coverage for residential and commercial complexes, with a focus on risk mitigation.
Suzanne Stephens
Claims Co-Ordinator
Suzanne Stephens manages claims processes efficiently, guiding clients through documentation and liaising with insurers to ensure timely resolutions and minimal disruption during critical periods.
Rory Smith
Domestic Risks Specialist
Rory Smith focuses on domestic insurance solutions, helping homeowners and renters secure policies that protect against property damage, theft, and liability, tailored to their specific circumstances.
Questions
What types of insurance does Sun Q Insurance offer?
We offer business insurance, car insurance, home and contents insurance, boat insurance, caravan insurance, life insurance, TPD, trauma cover, income protection, and superannuation plans.
How do you tailor insurance policies to individual needs?
We invest time to understand your specific requirements, financial situation, and risk profile, then design a customised insurance program that aligns with your priorities and budget.
Are you affiliated with any major insurance providers?
Yes, we work with well-known insurance providers to offer clients a range of trusted and reliable coverage options for personal and commercial needs.
How do I file a claim with Sun Q Insurance?
Contact our team directly, and our claims co-ordinator will guide you through the process, ensuring clear communication and timely resolution with your insurer.
What areas do you service?
We primarily serve Hervey Bay and surrounding regions, providing insurance solutions to individuals and businesses across Queensland.
Is Sun Q Insurance accredited?
We operate as a Corporate Authorised Representative of Ausure, adhering to strict industry standards and regulatory requirements for financial services and insurance provision.
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