Business Details
33 Years
experience
Emergency
services
Trusted Garage Door Solutions in Brisbane
Direct Door Services is a family-owned and operated business with over 20 years of expertise in the roller door and shutter industry. We specialise in supplying, installing, servicing, and repairing industrial and commercial doors, offering a wide range of products from trusted suppliers at competitive prices. Our team of highly trained technicians ensures prompt, courteous, and professional service for new installations, repairs, and restoration of existing equipment. We prioritise customer satisfaction by providing quality products backed by warranties and tailored solutions to meet individual requirements. Our services include steel shutters, fire shutters, car park shutters, roller shutters, motorisation, and logic control systems.We handle insurance works for damaged doors and shutters, offering full repair and replacement services for domestic, commercial, and industrial clients. Our commitment to safety and innovation was recognised with the Australand Award for exceptional safety practices. With ample service vehicles and equipment like scissor lifts and cranes, we service Brisbane and surrounding areas. We maintain open communication from initial consultation to project completion, ensuring a seamless experience. Contact us today for expert advice and a competitive quote.
Services
Roller Door Installations
Roller Shutter Repairs
Fire Shutters
Motorisation & Logic Control
Insurance Repairs
Garage Door Services
Steel Shutters
Car Park Shutters
Industrial Door Installations
Emergency Repairs
Details
- Year established: 1993
Highlights and features
- We have over 20 years of experience in roller door installations and repairs.
- Our family-owned business offers tailored solutions without brand restrictions.
- Highly trained technicians ensure prompt and professional service.
- We handle insurance works for all brands of domestic and commercial doors.
- Recognised with the Australand Award for safety and equipment innovation.
Services
Roller Door Installations
We provide custom roller door installations for residential and commercial properties. Our doors enhance kerb appeal while offering durability and security. Clients choose from multiple brands and finishes, with precise measurements and professional installation by trained technicians.
Fire Shutters
Our fire shutters prevent fire spread and serve as functional roller shutters. Designed for commercial and industrial settings, they combine safety compliance with operational efficiency, available in various specifications to meet building regulations.
Insurance Repairs
We handle insurance-covered repairs for storm, impact, or break-in damage. Our team coordinates with insurers, providing quotes and swift replacement of slats, guides, and motors to restore security and functionality.
Motorisation & Logic Control
Upgrade to automated roller doors with logic control systems. We install reliable motorisation solutions for convenience and security, compatible with existing doors, ensuring smooth operation and integration with safety features.
Emergency Repairs
We offer prompt emergency repair services for damaged or malfunctioning doors. Our technicians secure premises quickly and perform efficient repairs to minimise downtime for residential and commercial clients.
Questions
What services does Direct Door Services offer?
We specialise in roller door and shutter installations, repairs, fire shutters, motorisation systems, and insurance-covered works for domestic, commercial, and industrial clients.
Do you handle insurance claims for damaged doors?
Yes, we manage full repair and replacement of insurance-covered roller doors and shutters, including coordinating quotes with your insurer.
Are your technicians qualified?
Our team holds necessary certifications for machinery and equipment, ensuring safe and professional installations and repairs.
Can you service areas outside Brisbane?
We service most areas beyond Brisbane, including the Gold Coast, with ample service vehicles and equipment.
What makes Direct Door Services unique?
We offer brand flexibility, competitive pricing, and a family-owned commitment to customer satisfaction with 20+ years of industry expertise.
Reviews (5)
T. T.
Jan 03, 2022
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When they are good, they are good. When they are bad, they are really bad.
Delivered a faulty track for a folding door. More than a month has gone by and still no replacement. No refund or solution presented. All blame on the manufacturer and no accountability from them as a reseller. Initial denials it was bent delayed the whole process until I had to take pictures of it against a level.
Sadly the negatives and time wasted out weigh the positives. I would probably avoid them as a recommendation.
Delivered a faulty track for a folding door. More than a month has gone by and still no replacement. No refund or solution presented. All blame on the manufacturer and no accountability from them as a reseller. Initial denials it was bent delayed the whole process until I had to take pictures of it against a level.
Sadly the negatives and time wasted out weigh the positives. I would probably avoid them as a recommendation.
E. B.
Nov 09, 2021
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Horrible, thieving company! My door was delivered wrapped and sealed, which I wanted to protect until my carpenter arrived, and immediately stored them flat under the bed. (during this covid time, hard to get tradespeople). Finally, after the carpenter unwrapped the packaging, we notice the door was dropped and broken at the bottom. Looks like this happened at the factory and wrapped for a customer. Now they refuse to refund or replace, due to not completely un-packaging and checking the doors on delivery .... Beware of this company! Their mission is to deceive and steal from their customers!
Andrew Penman
Oct 08, 2021
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Doors advertised as wrong size, customer services they would update website to make it clearer. Bought sliding doors but they were not ready in any respect for this. Joiner had to even cut the track rails in the doors so they were fit for purpose. Disgrace that they are even advertised as this. Would recommend going elsewhere rather than putting yourself through so much hassle
John Butler
Aug 25, 2021
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As a single woman who needed to replace her garage side entrance door, I was looking for a solid oak door. Direct Doors offered oak doors, but what they did not specify was that these doors were veneer oak doors at a cost of 565, and even at this cost, they were NOT solid oak doors. This was not made clear on their website. It was fitted in September, when it was treated with two coats with an external oil. This month, on three panels, the veneer has lifted, thereby making the door completely useless. SO AS THEY SAY, BUYER BEWARE. This veneered door is not fit for purpose!
Kevin Lundie
Jul 03, 2019
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Doors are extremely poor quality ! - one set arrived damaged, in a shocking condition, how they left the warehouse like that I have no idea. Arranged for delivery of replacement doors, and was told the damaged ones would be collected at the same time, and of course the delivery driver knew nothing about a collection and refused to take them - Opened the new ones, and no better than the first ones, shocking condition and VERY POOR QUALITY ! - these doors were 400 !! - they are NOT ready for painting as their website suggests ! - AVOID AVOID ! - If I could give no stars I would have done.
