Business Details
50+ Years
experience
Your Trusted Jewelry Design & Craftsmanship Experts in Newcastle
Since 1957, Matthews Jewellers has been crafting exquisite jewellery that celebrates life's most cherished moments. Our legacy of over six decades is built on a foundation of unparalleled craftsmanship, meticulous attention to detail, and a deep commitment to quality. Each piece we create is a testament to our expertise, blending traditional techniques with modern innovation to produce timeless designs. We specialise in bespoke engagement rings, custom wedding bands, and fine jewellery, ensuring every creation reflects the unique story of its wearer.Our team of master jewellers works closely with clients to transform personal visions into tangible heirlooms, using only the finest materials sourced with integrity. With showrooms in Darby Street and Kotara, we pride ourselves on delivering a personalised experience that prioritises client satisfaction, transparency, and ethical practices. Our dedication to excellence has made us a trusted name in Newcastle and beyond, with a reputation for creating jewellery that transcends trends and endures for generations.
Services
Engagement Rings
Wedding Bands
Fine Jewellery
Custom Design
Pink Diamond Jewellery
Sapphire Dreams
Remodelling Heirlooms
Virtual Consultations
3D Design Approval
Lifetime Guarantee
Details
- Year established: 1957
Highlights and features
- We offer over 60 years of expertise in bespoke jewellery design.
- Our team uses only the finest materials for lasting quality.
- We provide a complimentary 3D design approval process for precision.
- We guarantee meticulous craftsmanship with a lifetime warranty.
- We support local communities with ethical and transparent practices.
What people say
Exquisite craftsmanship
Personalised service
Timeless designs
Lifetime warranty
3D design process
Services
Bespoke Engagement Rings
Design your perfect engagement ring with our expert jewellers. Choose from diamond or gemstone options, metal types, and intricate settings. Each piece is crafted to reflect your unique love story, with a complimentary 3D design approval process. Our 60+ years of expertise ensure a flawless creation that lasts generations.
Pink Diamond Jewellery
Discover luxury pink diamond jewellery sourced from Australia's Kimberley region. Our collection features necklaces, rings, and earrings showcasing deep pink and blush tones. Each piece is handcrafted to highlight the rarity and beauty of these precious stones, perfect for everyday wear or special occasions.
Heirloom Remodelling
Transform cherished heirlooms into modern designs that honour your family legacy. Our specialists carefully repurpose existing materials to create new, meaningful pieces. This service combines sentimental value with contemporary craftsmanship, ensuring your stories live on in wearable art.
Virtual Consultations
Book a one-on-one virtual consultation with our lead jeweller, Adam Matthews. Discuss design ideas, material choices, and pricing from the comfort of your home. This service ensures seamless communication and personalised guidance, making distance no barrier to creating your dream jewellery.
Lifetime Guarantee
All our jewellery comes with a lifetime guarantee covering manufacturing defects. We ensure ongoing support for repairs, resizing, and maintenance, reflecting our confidence in craftsmanship. This commitment underscores our dedication to quality and customer satisfaction, providing peace of mind with every purchase.
Questions
What is the delivery timeframe for custom jewellery?
Standard delivery takes 6-8 weeks, with priority options available for urgent orders.
Can I customise the design of my engagement ring?
Yes, we offer full customisation including metal type, stone selection, and unique settings.
Do you use ethically sourced materials?
We prioritise ethical sourcing and transparency in our supply chain practices.
What payment methods do you accept?
We accept major credit cards, bank transfers, and layby options for purchases.
Can I schedule a consultation if I live outside Newcastle?
Yes, we offer virtual appointments via video call for remote clients.
What warranty is included with purchases?
All jewellery comes with a lifetime guarantee covering manufacturing defects.
Reviews (4)
Lorraine Morgan
Jan 25, 2022
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Exquisite jewellery, staff very helpful and friendly. Would highly recommend a visit for that some one special your looking to buy.
Kylie Berne
Jan 25, 2021
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There doesnt seem to be enough words to explain my praise for this store! In the midst of the COVID pandemic and with the shops closed, we were at a loss to organise a special piece for our daughters 21st birthday. Being 3 hours away I reached out to Matthews via email, and I am so glad I did. The staff were amazing, helpful and accommodating, giving us options and suggestions and nothing was ever too much trouble. The result was a beautiful ring, absolutely stunning and even better than we had imagined - which will be treasured for many years to come. We wont shop anywhere else
Katelyn Olsen
Oct 28, 2020
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We have been shopping at Matthews Jewellers Kotara for many years now including both my engagement and wedding rings. After purchasing a beautiful necklace which was a little too long (new baby who could pull on it!!), I emailed Adam from customer service and asked if I could alter the necklace slightly. This time was the middle of Covid and not only did the wonderful people at the jewellers alter the necklace so I could wear it again but I didnt have to pay for any postage. Adam would always respond so quickly to my emails and was very helpful. Would recommend this service to anyone who wishes
Kate Mahilraj
Sep 08, 2020
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Thank you Adam & Matthews jewellers for creating beautiful engagement and wedding rings for us! You did an outstanding job re-designing my grandma's sapphire & diamond engagement ring which I know wear. Excellent service, flexible, understanding, fast and a result that exceeded expectations! 3 years on and it still sparkles ... testament to your quality workmanship!! Thankyou, highly recommend!!