Business Details
22 Years
experience
Trusted HVAC Services in Newcastle
TOZER Air Conditioning & Electrical has been delivering tailored climate control solutions since 2004, prioritising customer satisfaction through expert installation, servicing, and maintenance of residential and commercial air conditioning systems. Our team of certified technicians brings over 30 years of combined industry experience, offering free expert advice and long-term support to clients across Newcastle, Lake Macquarie, Central Coast, Hunter Valley, Maitland, Singleton, Port Stephens, and nationwide. We specialise in ducted, split, and multi-split systems, backed by manufacturer warranties and a commitment to preventive maintenance that extends equipment lifespan.Our directors, Greg Dawson and Drew Stephens, established TOZER Air after extensive careers with leading brands like Daikin, ensuring technical excellence and financial accountability through certifications in refrigeration mechanics, OHS, and small business management. With dedicated coordinators managing installations and client communications, we maintain a reputation for punctual, courteous service and meticulous attention to detail, as evidenced by client testimonials praising our professionalism and reliability.
Services
Ducted Systems
Split Systems
Multi-Split Systems
Commercial HVAC Service
Preventative Maintenance
Breakdown Repairs
Warranty Claims
Corrosion Treatment
System Replacement
After-Sales Servicing
Details
- Year established: 2004
Highlights and features
- We offer FREE expert advice on air conditioning solutions.
- Our team holds 5-year manufacturer warranties on parts and labour.
- Qualified experts with over 30 years of combined industry experience.
- Preventative maintenance programs extend system efficiency and lifespan.
- Preferred Warranty Agents for leading brands like Daikin and Panasonic.
Associations and certifications
- Daikin
- Fujitsu
- Panasonic
What people say
Quick service
Excellent installers
Professional and courteous
100% customer satisfaction
Thorough maintenance checks
Services
Ducted Systems
Ducted air conditioning systems provide whole-home or commercial climate control through concealed ductwork. Ideal for new builds or renovations, these systems offer zoned temperature management, energy efficiency, and quiet operation. TOZER Air's certified technicians ensure precise installation aligned with Australian standards, complemented by maintenance programs that optimise performance and longevity.
Preventative Maintenance
Regular maintenance checks prevent breakdowns and extend equipment lifespan. TOZER Air's technicians inspect refrigerant levels, electrical components, and airflow efficiency while cleaning filters and coils. This service maintains manufacturer warranties, reduces energy consumption, and ensures consistent indoor comfort for residential and commercial clients across Newcastle and the Hunter region.
Breakdown Repairs
TOZER Air responds promptly to urgent HVAC failures with same-day assessments and repairs. Technicians carry common replacement parts to resolve issues efficiently, providing transparent cost estimates before proceeding. Servicing the Newcastle, Central Coast, and Lake Macquarie areas, we minimise downtime for residential and business clients experiencing critical system malfunctions.
Commercial HVAC Service
Tailored climate control for offices, retail spaces, and industrial facilities. TOZER Air's commercial services include system audits, scheduled maintenance contracts, and energy-efficient upgrades. Our team coordinates with business operations to ensure minimal disruption, delivering reliable heating and cooling solutions that meet workplace safety standards and environmental regulations.
Corrosion Treatment
Coastal environments accelerate air conditioner degradation through salt exposure. TOZER Air's corrosion treatment applies protective coatings to condenser coils, preventing rust and maintaining system efficiency. This service, recommended during annual maintenance, extends equipment lifespan while preserving warranty coverage for properties in Port Stephens and the Central Coast region.
People
Greg Dawson
Director
With a career spanning since 1987, Greg brings extensive HVAC expertise from Daikin and field sales experience. He co-founded TOZER Air in 2004, combining technical knowledge with financial management certifications to lead operations in Newcastle.
Drew Stephens
Director
Drew qualified as an air conditioning mechanic in 1994 before establishing his contracting business. His technical certifications and European industry exposure contributed to TOZER Air's growth as a premier HVAC provider across regional NSW since 2004.
Lee Lowrey
Service Coordinator
Lee manages service logistics with 17 years of industry experience. His role ensures seamless coordination between technicians and clients, maintaining TOZER Air's reputation for timely, customer-focused air conditioning solutions in Newcastle and surrounding areas.
Sharon Bucklee
Warehouse/Sales Coordinator
Sharon supports installations and client communications with seven years in HVAC operations. Her organisational skills ensure efficient equipment management and client interactions, contributing to TOZER Air's reliable service delivery across the Hunter Valley region.
Questions
What areas does TOZER service?
We service Newcastle, Lake Macquarie, Central Coast, Hunter Valley, Maitland, Singleton, Port Stephens, and nationwide locations across Australia.
Do TOZER technicians offer warranties?
All installations include a 5-year manufacturer's warranty covering parts and labour, subject to regular maintenance requirements.
How often should air conditioners be serviced?
We recommend annual maintenance for residential systems and bi-annual checks for commercial units to ensure optimal performance.
Can TOZER handle commercial HVAC systems?
Yes, we specialise in commercial installations and maintenance, providing tailored solutions for businesses across Newcastle and regional NSW.
What payment methods are accepted?
Payment options are discussed during quoting, with flexible arrangements available for residential and commercial clients.
Are emergency repairs available?
We prioritise breakdown repairs during business hours, with technicians equipped to resolve urgent issues promptly across our service areas.
Reviews (4)
Sharon Dyson
Dec 26, 2021
Report
Other company had a month's wait. Tozer were there in 48 hours, fixed the problem, were courteous and very well priced. Could not recommend more highly!
Kefas Ogande
Dec 21, 2021
Report
I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just… within 7 working days I got a total return of $6,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. Rachael Email or WhatsApp if you are having difficulties in investing on forex/stock trading. Email
Dean Gordon
Dec 08, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Had Ryan from Tozer Airconditioning come and service my Daikin airconditioning. Friendly and professional manner. Would definitely recommend.Thanks Tozer.
Service:AC maintenance
Had Ryan from Tozer Airconditioning come and service my Daikin airconditioning. Friendly and professional manner. Would definitely recommend.Thanks Tozer.
Service:AC maintenance
Lorraine Harris
Oct 04, 2021
Report
Service person on time, performed service on ducted system done quickly with no mess. Very happy with service provided, heatedly recommend.
Services:Cleaning,AC maintenance
Services:Cleaning,AC maintenance
