Business Details
29 Years
experience
Trusted Insurance Brokers in Myrtleford, VIC
Established in 1997, Ovens Valley Insurance Brokers has built a reputation for delivering tailored insurance solutions across Australia. Our team of specialists prioritises understanding individual and business needs to provide appropriate coverage, leveraging over 100 years of combined industry experience. As part of the Steadfast network, we combine local expertise with national negotiating power to secure competitive pricing and comprehensive policies. We utilise modern technology to streamline transactions while maintaining a personal approach to client service. Our commitment to transparency ensures clients receive expert advice without hidden fees or one-size-fits-all solutions.We advocate for clients throughout the claims process, ensuring fair outcomes and minimising financial risk. With offices in Myrtleford and Bright, we serve clients nationwide, supporting local communities and industries. Our brokers hold professional certifications, including diplomas in General Insurance and Insurance Broking, demonstrating technical proficiency. We focus on risk management strategies that align with clients' specific circumstances, whether for personal assets or complex business operations. Our long-standing partnerships with over 150 insurers enable access to diverse coverage options, ensuring appropriate protection for every client.
Services
Commercial Insurance
Personal Insurance
Business Packages
Trades Packages
Farm Packages
Landlord Insurance
Car Insurance
Boat Insurance
Strata Insurance
Risk Assessment
Details
- Year established: 1997
Highlights and features
- We offer over 100 years of combined experience in the insurance industry
- Our brokers hold professional certifications including Diploma of Insurance Broking
- We provide access to policies from 150+ national and international insurers
- We advocate for clients during the claims process to ensure fair outcomes
- Our local knowledge supports tailored risk management for regional businesses
Associations and certifications
- Steadfast Group
- National Insurance Brokers Association (NIBA)
What people say
Personalised service
Claims process support
Local market knowledge
Competitive pricing
Expert advice
Services
Commercial Insurance
We provide comprehensive commercial insurance solutions tailored to business-specific risks. Our brokers assess operations, assets, and liabilities to recommend appropriate coverage from 150+ insurers. This includes property damage protection, liability coverage, and industry-specific policies for trades, farming, and transport sectors.
Personal Insurance
Our personal insurance services protect individuals and families against financial losses from unforeseen events. We compare policies across home, car, motorcycle, and boat insurance to find cost-effective coverage that balances premium costs with adequate protection levels for your circumstances.
Claims Management
We guide clients through the claims process from notification to resolution. Our team ensures timely reporting, documentation compliance, and negotiation with insurers to maximise claim outcomes while minimising client administrative burden during property damage, theft, or liability incidents.
Risk Assessment
Our brokers identify potential business and personal risks through detailed consultations. We evaluate insurable exposures, recommend mitigation strategies, and source policies that cover critical risks while avoiding unnecessary coverage, ensuring cost-effective protection aligned with client risk tolerance.
Farm Packages
We offer tailored farm insurance solutions covering crop losses, livestock protection, machinery breakdowns, and property damage. Our policies address agricultural risks including weather events, pests, and equipment failures, with options for both small holdings and large-scale farming operations.
People
Katie Ivone
Director
With over 15 years in financial services, Katie specialises in insurance broking since 2017. She brings structured operations and local market knowledge to OVIB, balancing business growth with community engagement through netball coaching and farming activities.
Steve Prince
Director
A Certified Insurance Professional with Steadfast network expertise, Steve has 18 years' industry experience across claims, underwriting, and broking. He holds dual diplomas in General Insurance and Insurance Broking, focusing on complex risk solutions for businesses.
Marnie Bussell
Account Executive
With 20 years' insurance experience, Marnie specialises in commercial lines and strata policies. She combines technical product knowledge with digital expertise, serving diverse clients from tradies to transport operators while completing her Insurance Broking Diploma.
Carmel Ardern
Account Assistant
A local Myrtleford resident since 2012, Carmel excels in personal lines insurance and underwriter negotiations. Her decade of experience ensures clients receive tailored solutions, supported by community connections and family-focused work-life balance.
Michelle McMahon
Administration
With 25 years in insurance underwriting, Michelle specialises in personal lines and strata policies. After raising her family, she returned to OVIB bringing technical expertise in complex coverage solutions while maintaining local community ties.
Questions
What payment methods do you accept for insurance premiums?
We accept EFT, cheques, credit cards (with 0.8% surcharge), instalment plans, premium funding through Elantis, and in-office cash payments.
Should I always choose the cheapest insurance policy?
No - the cheapest policy may omit critical coverage. We help identify appropriate protection levels to avoid self-insuring unaffordable risks while balancing premium costs.
How do I lodge an insurance claim?
Contact us immediately on 03 5752 1151 or complete our online claim form. Provide incident details and documentation while avoiding admission of liability or property disposal.
Why use an insurance broker instead of direct insurers?
Brokers act in your interest, comparing 150+ insurers to find tailored solutions. Direct insurers only offer their own products without personalised risk assessment.
What areas do you service?
We operate from Myrtleford and Bright, serving clients across North-East Victoria and Australia-wide through our Steadfast network.
What is a Financial Services Guide?
The FSG explains our service standards, legal obligations, and how we manage client relationships, as required by Australian financial regulations.
Reviews (1)
Esther Saleh
Dec 14, 2021
Report
Never thought that online trading could be so helpful because of so many scammers online until I met Mrs. Anita who changed my life and that of my family. I invested $1000 and got $11,670 Within a week. she is an expert and also proven to be trustworthy and reliable. Contact her via: WhatsApp:+15023245963 Email:anitacrypto44@gmail.com
