Business Details
Trusted Supplier of Door, Window & Shower Parts in Gold Coast
Mr Windows is a family-owned and operated Australian business based on the Gold Coast, serving clients across Australia and internationally. With over 50 years of experience in the industry, we specialise in supplying high-quality replacement parts for doors, windows, and showers. Our extensive inventory includes over 4,000 products, ensuring customers find solutions for both modern and obsolete systems. We prioritise restoration and repair over replacement, offering cost-effective options for homeowners, tradespeople, and businesses.Our team provides expert advice, next-day shipping for in-stock items, and custom 3D printing services for unique parts. We are committed to community support through partnerships like the Endeavour Foundation, fostering inclusive employment opportunities. Our focus on customer service, technical expertise, and sustainable practices sets us apart as a trusted industry leader.
Services
Door Parts
Shower Components
Window Hardware
3D Printing Services
Parts Identification
Trade Discounts
Next-Day Shipping
Returns Assistance
Installation Tips
Custom Solutions
Highlights and features
- We offer over 50 years of industry experience in door, window, and shower part solutions.
- Our team provides expert parts identification and troubleshooting for obsolete systems.
- Next-day shipping guaranteed for all in-stock items across Australia.
- Custom 3D printing services for unique or discontinued parts.
- Community-focused business supporting local inclusive employment initiatives.
Services
Door Parts
We supply high-quality replacement parts for sliding, hinged, security, and folding doors. Our inventory includes rollers, locks, hinges, and seals for residential and commercial applications. Expert guidance ensures compatibility with major brands and obsolete systems. Trade customers benefit from volume pricing and fast delivery options.
Window Hardware
Specialist window part solutions for sliding, double-hung, and awning windows. We stock rollers, balances, handles, and weather seals to repair or upgrade existing systems. Our technical team assists with part identification for Dowell and other legacy window brands.
3D Printing Services
Custom-designed replacement components using advanced 3D printing technology. Ideal for obsolete or discontinued parts requiring precise specifications. Rapid prototyping and production ensure quick turnaround times for urgent repair needs.
Parts Identification
Expert assistance in identifying door, window, and shower components through photo analysis or product descriptions. Our team provides accurate part matching to prevent return issues and ensure functional compatibility with existing systems.
Trade Discounts
Volume pricing and special order options for tradies, builders, and businesses. Minimum order quantities apply for discounted rates, with flexible delivery solutions for large-scale projects and maintenance contracts.
Questions
How do I identify the correct part for my door or window?
Send us a clear photo of the part or its markings. Our team will identify it within 24-48 hours and provide a purchase link or technical advice.
Do you offer next-day shipping for in-stock items?
Yes, all in-stock orders placed before 2 PM AEST are shipped the next business day via standard delivery across Australia.
Can I return parts if they're incorrect?
Returns are accepted within 30 days for undamaged items. Special-order parts require prior approval from our team before return.
Do you support trade customers?
Yes, we offer volume discounts and account management for tradies and businesses. Contact us for tailored pricing and order solutions.
What if my part isn't in your inventory?
We can source or custom-design parts using 3D printing technology. Submit photos or specifications through our 'Find Your Part' service for assistance.
Reviews (4)
Stephen Sales
Dec 18, 2021
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I order what I thought was the right part which unfortunately did not fit. I contacted Matt,and he was very helpful in the several phone conversations and emails. Nothing was to much trouble and he
arranged for the correct one to be produced and was it forwarded in quick time.He was the most helpful person I have ever dealt with and is an asset to his company.
arranged for the correct one to be produced and was it forwarded in quick time.He was the most helpful person I have ever dealt with and is an asset to his company.
Brad Moore
Nov 19, 2021
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Purchased a window winder, was accidentally sent the wrong one. Contact support and was told they are sending me a replacement ASAP as well as self addressed package to send the incorrect item back. This replacement got to me ridiculously fast (1-2 days from QLD to VIC). Super happy with the customer support and quick turnaround of the issue.
Cyndy Laing
Nov 09, 2021
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Heather (owner) is an absolute gem. She arranged for 3D printing of handles, supplied all the hardware and arranged for a fantastic builder to fit them and fix up the other monumental screwups done by an incompetent tradesman. The customer service at this business is above and beyond and is so rare these days.
Ian Young
Nov 04, 2021
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The team at mr windows, are knowledgeable, professional and with the ability to problem solve quickly. I've used them now on many occasion, with great results. cheers too all yhat work there, for a great service for our industry.
