Business Details
11 Years
experience
Emergency
services
Reliable IT Support Services Newcastle
MM Computers is a family-owned IT business dedicated to delivering comprehensive computing solutions for small to medium enterprises and private clients. We specialise in developing tailored systems that align precisely with client requirements, combining technical expertise with a commitment to exceptional customer care. Our approach prioritises honest advice, proactive support before and after sales, and continuous skill development to ensure customer loyalty and business growth.With a focus on innovation and reliability, we offer services ranging from network installation and cybersecurity to hardware support and cloud services. Our team's dedication to excellence has earned the trust of businesses across the Hunter Valley, Newcastle, and beyond, making us a preferred partner for organisations seeking dependable IT solutions.
Services
Managed IT Services
Network Installation
Cybersecurity Solutions
Data Backup
Hardware Support
Cloud Services
CCTV Systems
VoIP Telephony
Custom Computers
IT Consultancy
Details
- Year established: 2015
Highlights and features
- Family-owned business with personalised service
- 24/7 emergency IT support available
- Certified technicians with industry expertise
- Customised solutions for businesses of all sizes
- Proven track record with local businesses
What people say
Worked above and beyond
Virtually no downtime
Highly recommend
Fixed problems with no fuss
Professional service
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and maintenance of business technology infrastructure. This solution ensures optimal system performance through proactive issue resolution, automated updates, and 24/7 network oversight. Businesses benefit from predictable costs, reduced downtime, and access to expert technicians who handle day-to-day IT operations while you focus on core business activities.
Network Installation
We design and implement secure, scalable network infrastructure for businesses of all sizes. Our services include wired and wireless network setup, VoIP integration, and remote access solutions. With expert configuration of routers, switches, and firewalls, we ensure reliable connectivity and data security across multiple locations while supporting future business growth.
Cybersecurity Solutions
Our comprehensive cybersecurity services protect businesses from digital threats through multi-layered defence strategies. We offer security audits, firewall configuration, malware removal, and staff training programs. With real-time monitoring and incident response capabilities, we safeguard sensitive data and maintain business continuity against evolving cyber threats.
Data Backup
We provide automated backup solutions with local and cloud storage options to protect critical business data. Our systems ensure rapid recovery of lost files, complete server restoration, and business continuity during disasters. Regular testing and secure encryption protocols guarantee data integrity and compliance with industry standards.
Hardware Support
From workstations to servers, we offer comprehensive hardware maintenance and upgrade services. Our certified technicians handle equipment procurement, installation, and repairs while optimising system performance. We support multiple brands and provide lifecycle management to maximise return on technology investments.
People
Matthew Graves
Director / Senior Technician
Matthew leads MM Computers' technical team with over 15 years' experience in business IT solutions. He specialises in network architecture and cybersecurity, ensuring clients receive expert guidance and implementation of reliable technology systems tailored to their operational needs.
Questions
What IT services do you offer for local businesses?
We provide managed IT services, network installation, cybersecurity, data backup, hardware support, cloud solutions, CCTV systems, and VoIP telephony for Newcastle and Hunter Valley businesses.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency IT support for critical business systems with rapid response times to minimise operational disruption.
Which areas do you service?
We serve Newcastle, Maitland, Singleton, Lake Macquarie, Charlestown, Kotara, Cessnock, Port Stephens, and the wider Hunter Valley region.
Are you a certified IT provider?
Our technicians hold industry certifications and we partner with leading technology providers including Microsoft and Dahua to deliver trusted solutions.
How do your managed IT plans work?
Our flexible plans start from $80 per user/month, covering proactive monitoring, maintenance, and support with no lock-in contracts or unexpected costs.
Can you help with business phone systems?
We supply, install, and maintain VoIP and cloud-based phone systems with features like IVR menus, call recording, and mobile integration for improved business communications.
