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Your Trusted Counselling Partner in Albury, NSW
At Novo Counselling, we are dedicated to helping individuals and couples navigate emotional challenges and achieve lasting personal growth. With over 15 years of experience as a therapist and 23 years in education, our founder Glenda O'Neill combines deep expertise in counselling with a compassionate, client-centred approach. We specialise in evidence-based therapies including Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, and psychodynamic approaches to address stress, anxiety, grief, and relationship issues. Our practice in Albury Wodonga offers both in-person and online sessions, ensuring accessibility for clients across Australia.

We prioritise creating a safe, non-judgmental space where clients can explore their emotional pain, develop practical strategies, and build resilience. Our therapeutic process focuses on identifying root causes of distress, fostering self-awareness, and empowering clients to move from overwhelm to clarity. We serve diverse age groups and backgrounds, with particular expertise in supporting women's mental health and navigating life transitions. All our services are tailored to individual needs, with flexible session options and a commitment to ethical, transparent care that prioritises client well-being.
Services
Individual Counselling Couples Therapy Online Counselling Grief & Loss Support Stress Management Relationship Counselling CBT Therapy ACT Therapy Women's Mental Health Life Transition Support
Highlights and features
  • 15+ years of therapeutic experience combined with 23 years in education
  • Personalised approach integrating multiple evidence-based therapy modalities
  • Specialised expertise in women's mental health and life transitions
  • Flexible session options including online therapy Australia-wide
  • Client-centred focus on sustainable emotional healing and growth
What people say
Genuine heart Highly recommend Transformative benefits Effective strategies Safe space
Services
Individual Counselling
Tailored one-on-one sessions addressing anxiety, depression, and life challenges. Using evidence-based techniques like CBT and ACT, we help clients develop coping strategies and emotional resilience. Sessions focus on identifying root causes of distress and creating sustainable personal growth through weekly or bi-weekly 60-minute meetings.
Couples Therapy
Specialised support for strengthening relationships through the Gottman Method. Initial 60-minute assessment followed by 90-minute sessions addressing communication patterns, conflict resolution, and emotional connection. Designed to rebuild trust and foster healthier relationship dynamics for couples facing various challenges.
Online Counselling
Secure Zoom-based sessions maintaining the same therapeutic quality as in-person visits. Available for individuals and couples across Australia, requiring only a stable internet connection. Sessions preserve confidentiality while offering flexibility for clients unable to attend face-to-face appointments.
Grief & Loss Support
Specialised therapy addressing complicated grief and loss experiences. Combining psychodynamic approaches with practical tools, we help clients process unresolved emotions from past losses while developing strategies for moving forward. Sessions focus on integrating loss experiences into personal narratives while maintaining healthy connections to loved ones.
Stress Management
Targeted interventions for stress and anxiety using CBT techniques. Sessions teach clients to identify thought patterns contributing to distress while developing practical coping mechanisms. Focus areas include mindfulness practices, cognitive restructuring, and behavioural strategies to reduce anxiety symptoms and improve daily functioning.
People
Glenda O'Neill
Counsellor & Founder
With 15+ years in therapy and 23 in education, Glenda specialises in helping clients overcome emotional challenges through evidence-based approaches. She combines CBT, ACT, and psychodynamic therapies to address anxiety, grief, and relationship issues, prioritising client-centred care and sustainable personal growth.
Questions
What types of counselling services do you offer?
We provide individual counselling, couples therapy, and online sessions addressing anxiety, grief, relationship issues, and life transitions using evidence-based approaches.
How much do sessions cost?
Individual sessions range from $130-$135, couples sessions $170-$210, with online options available at equivalent pricing.
Are Medicare or private health rebates available?
Currently we don't accept Medicare or private health rebates, but sessions can be funded through NDIS plans or specialist agency agreements.
How long are therapy sessions?
Individual sessions last 60 minutes, initial couples sessions 60 minutes, with follow-up couples sessions typically 90 minutes.
What if I need to cancel an appointment?
We require 48 hours' notice for cancellations. Late cancellations incur fees ranging from 50-100% of the session cost.
Can I access online therapy from anywhere in Australia?
Yes, our online counselling services are available to clients across Australia with a stable internet connection.