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Your Trusted Mortgage Broker in Melbourne
Trusted Mortgage Broker is a team of experienced professionals dedicated to helping clients achieve their financial goals through tailored consultation and long-term support. With access to over 25 lenders and hundreds of loan products, we specialise in home loans, business and commercial loans, car loans, personal loans, insurance, and equipment finance. Our customer-first approach ensures each loan is appropriate, affordable, and compliant, with a focus on saving clients time and money through expert negotiation and comprehensive guidance. We provide end-to-end support from application to settlement, backed by deep industry knowledge and a commitment to transparency.

Our team stays updated on evolving lending criteria, grants, and market conditions to simplify the process, particularly for first-home buyers. By leveraging our extensive network and experience, we aim to reduce the risk of loan rejection and secure competitive terms tailored to individual circumstances. Our services extend to debt consolidation, investment loans, and self-employed clients, ensuring accessibility for diverse financial needs.
Services
Home Loans Business Loans Car Loans Personal Loans Insurance Commercial Loans Investment Loans Low Doc Loans Debt Consolidation Equipment Finance
Highlights and features
  • We have over 20 years of experience in mortgage broking and financial services.
  • We provide access to over 25 lenders and hundreds of loan products.
  • Our team offers personalised support from application to loan settlement.
  • We negotiate competitive rates and discounts on behalf of our clients.
  • We specialise in assisting first-home buyers with complex lending requirements.
Services
Home Loans
Trusted Mortgage Broker offers tailored home loan solutions, including fixed and variable rates, low-deposit options, and first-home buyer assistance. We compare products from 25+ lenders to find competitive rates and terms. Our team manages the application process, ensuring compliance and affordability while saving clients time and money through expert negotiation.
Business Loans
We provide business loans for cash flow management, expansion, and equipment financing. Services include overdrafts, fixed/variable rate loans, and equipment leasing. Our team assesses business needs and secures funding with flexible repayment terms, supporting both short-term projects and long-term growth strategies tailored to industry-specific requirements.
Low Doc Loans
Designed for self-employed individuals, low-doc loans require minimal income verification. We assist clients in securing financing with alternative documentation, such as bank statements or accountant declarations. This service simplifies access to home or business loans for those who may struggle with traditional proof-of-income requirements.
Debt Consolidation
Our debt consolidation service combines multiple debts into a single loan with a lower interest rate. This reduces monthly payments and simplifies financial management. We evaluate client circumstances to refinance existing loans, prioritising affordability and long-term savings while minimising financial stress.
Equipment Finance
We offer equipment finance and leasing options for businesses purchasing vehicles, machinery, or technology. Solutions include finance leases, chattel mortgages, and commercial hire purchases. These options provide tax benefits and flexible repayment terms, enabling businesses to acquire essential assets without upfront capital expenditure.
People
Sue Hayter
Mortgage Broker & Owner
Sue Hayter is an experienced mortgage broker and owner of Trusted Mortgage Broker, specialising in first-home buyer solutions and financial mentoring. With over two decades in the industry, she focuses on simplifying complex loan processes and empowering clients through education and tailored advice.
Questions
What services does Trusted Mortgage Broker offer?
We offer home loans, business loans, car loans, personal loans, insurance, and equipment finance tailored to individual and business needs.
How can a mortgage broker help first-home buyers?
We simplify the process by comparing loan products, negotiating rates, and guiding clients through eligibility criteria and grants.
Do you work with self-employed individuals?
Yes, we specialise in low-doc loans and tailored solutions for self-employed clients.
Can you assist with debt consolidation?
Yes, we help clients combine debts into a single loan with competitive terms to reduce interest costs.
What areas do you service?
We primarily serve Melbourne and regional Victoria, with online and phone support available nationwide.
Reviews (4)
Catherine Joy Griffiths
Nov 19, 2017 Report
We travelled into the city to a pre-arranged appointment with Sue & she did not turn up, only responding that she was stuck in traffic when we contacted her. We found her to be unreliable & contradictory in the little information provided so far. Very poor customer service, would give a miss.
[Sue initially responded to this review with an attempt to explain the situation. That comment has since been replaced with a bizarre comment questioning the ligitimacy of this review based on the photo. Proofs in the pudding - dont make an appointment with someone, let them travel to the city, not be there
Shirley Smythe
Jun 21, 2017 Report
Sue offers outstanding customer service and looks after her clients for the life of their home loans. Everyone who knows Sue will tell you she works very hard for every client and it is a pity to see an ungrateful, short sighted individual posting an unfair comment. Just saying!
Sally Hall
Oct 13, 2016 Report
Thank you Sue for helping us with our home loan. We found our dream house, and when we signed the contract of sale, we thought that it would be easy to get a home loan, however this became a very stressful time for us. Thank goodness we were introduced to you because we had lost all hope, and you made our dreams a reality. You gave us excellent service and kept us updated with progress all the time. We especially thank you for taking the time to see us immediately to get all the forms completed so that you could submit our application to save time and prevent delays. We are very grateful to you
Amy O'Neill
Aug 03, 2016 Report
Sue has been amazing. She helped me arrange everything I needed to purchase my home, was always available when I needed her, and just held my hand through the whole process. Highly recommended.