Business Details
27 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services
Chem-Dry Far North Coast Far North Coast has been serving the Northern Rivers region since 1999, delivering professional carpet and upholstery cleaning solutions. Owned and operated by John and Teresa Peacock, the business combines the expertise of an international network with a local focus. With over two decades of experience, we prioritise customer satisfaction through innovative, non-toxic cleaning methods. Our team of certified technicians utilises Chem-Dry Far North Coast Far North Coast's patented carbonation system for faster drying and deeper cleaning. We specialise in residential and commercial services, including water damage restoration and allergen treatment.Our commitment to quality has earned recognition, including Chem-Dry Far North Coast Far North Coast Franchise of the Year in 2012. We operate across the Far North Coast, from Tweed Heads to Evans Head. Our approach minimises water usage while maximising hygiene and longevity of surfaces. We offer tailored solutions for businesses, ensuring minimal disruption to operations. Our reputation for reliability is reflected in high customer retention and referrals.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Mattress Cleaning
Rug Cleaning
Water Damage Restoration
Dust Mite Treatment
Commercial Cleaning
Leather Cleaning
Pet Urine Removal
Details
- Year established: 1999
Highlights and features
- 20+ years of local expertise in carpet and upholstery cleaning
- Patented carbonation cleaning system for faster drying and deeper results
- Non-toxic, eco-friendly solutions safe for families and pets
- 24/7 emergency water damage restoration services available
- Award-winning franchise with 92% repeat business and referrals
Associations and certifications
- Chem-Dry Five Star Training
- Australian Franchise of the Year 2012
What people say
Fast drying results
Excellent stain removal
Professional technicians
Pet urine solutions
Allergen reduction
Services
Carpet Cleaning
Our carpet cleaning uses Chem-Dry Far North Coast Far North Coast's carbonation technology to lift dirt and stains without excessive water. This method dries in 1-2 hours, reducing mould risks and leaving no sticky residues. Ideal for households with children, pets, or allergy sufferers, our non-toxic solutions ensure a healthier living environment while extending carpet lifespan.
Upholstery Cleaning
Professional upholstery cleaning removes embedded dirt, bacteria, and allergens from sofas, chairs, and car interiors. Our low-moisture process prevents fabric damage while eliminating odours and restoring fabric appearance. The treatment includes optional protectant application to resist future stains, maintaining furniture freshness between cleans.
Water Damage Restoration
24/7 emergency service for water-damaged properties, including extraction, drying, and sanitisation. We handle insurance claims and use industrial equipment to prevent mould growth. Our technicians restore carpets, structures, and contents to pre-damage condition, working with major insurers across the Northern Rivers region.
Dust Mite Treatment
Specialised anti-allergen treatment targets dust mites in carpets, mattresses, and upholstery. The water-based solution neutralises allergens from mite waste, providing relief for asthma and allergy sufferers. Combined with deep cleaning, this service creates a healthier indoor environment for sensitive individuals.
Commercial Cleaning
Tailored cleaning programs for offices, hotels, and retail spaces, including after-hours services. We use rapid-drying methods to minimise business disruption while maintaining professional standards. Services include carpet, tile, and upholstery cleaning with optional protective treatments to prolong cleanliness and appearance.
People
John Peacock
Owner/Operator
With over 20 years in the cleaning industry, John completed Chem-Dry Far North Coast Far North Coast's Five Star Training and led the franchise to multiple awards. His expertise in water damage restoration and commitment to customer satisfaction drive the business's success.
Teresa Peacock
Owner/Operator
Teresa co-owns the business with John, bringing extensive service industry experience. She focuses on customer relations and operational excellence, contributing to the franchise's recognition as Chem-Dry Far North Coast Far North Coast's Australian Franchise of the Year in 2012.
Questions
What areas do you service?
We cover the entire Northern Rivers region from Tweed Heads to Evans Head, including Byron Bay, Ballina, and Lismore.
Do you offer emergency water damage services?
Yes, we provide 24/7 emergency response for water damage restoration across the Far North Coast.
Are your cleaning products safe for children and pets?
Our solutions are non-toxic and child/pet-friendly, with no sticky residues left after cleaning.
How long does carpet cleaning take?
Most jobs dry within 1-2 hours using our carbonation method, significantly faster than steam cleaning.
Can you remove pet urine odours?
Yes, our P.U.R.T. treatment effectively breaks down urine crystals and eliminates odours from carpets and rugs.
Do you have commercial cleaning options?
We offer tailored commercial services with after-hours availability for businesses in hospitality, retail, and offices.
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Reviews (6)
Heather Bell
May 20, 2021
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I just wanted to say im so glad a friend recommended Chem Dry to us to do the carpets at our daughters place in Pimpama . What a lovely company to deal with, I spoke with Chloe who was so friendly & helpfu & even when we had to change the date the week before it was due to be done due to settlement date being put back a week, , nothing was a problem. Our Carpet Cleaning Technician Daniel did an amazing job, we really didn't think the carpets would turn out as good as they have, in fact they look like new again. Daniel was a very nice young man, explaining what he was going to be doing as he went
Guy Osborne
Oct 15, 2020
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Positive:Professionalism
Extremely punctual and professional. Great communication, carpet picked up and delivered as scheduled. 30 year old rug looks brand new!
100% would recommend! Mad for a bit of Chem Dry!!
Extremely punctual and professional. Great communication, carpet picked up and delivered as scheduled. 30 year old rug looks brand new!
100% would recommend! Mad for a bit of Chem Dry!!
Justine Dorrell
Sep 25, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness
I can not recommend Chem-Dry Far North Coast enough, they are fantastic, professional and do an amazing job, we have had them clean our carpets and furniture. We would not use anyone else, they are fab!
I can not recommend Chem-Dry Far North Coast enough, they are fantastic, professional and do an amazing job, we have had them clean our carpets and furniture. We would not use anyone else, they are fab!
Trish McFadyen
Jun 12, 2019
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John from Chem-Dry cleaned my mattress after my puppy jumped on my bed and soiled it. Came up brilliantly. The cost was well worth it and much cheaper than a new mattress! Thoroughly recommend these guys!
Brittney R.
Nov 17, 2017
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John and his team did an exceptional job on a large wax stain which other companies couldn't get out. I would highly recommend his services if you have a stubborn stain as I'm sure he can work his magic! Thanks again John, you're a lifesaver!
Tim Cunningham
May 27, 2017
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I will be recommending your services to my family and friends as I could believe the difference in my carpets before and after. They look new again. The service I received was exceptional. Thanks again!!
