IT House

Business Details

20 Years

experience

Emergency

services

Your Trusted Partner for IT Solutions in Perth

Established in 2006, IT House has been delivering tailored IT solutions to Perth's small and medium businesses for over a decade. Our locally owned team combines technical expertise with business acumen to provide strategic technology planning and support. We prioritise transparency, integrity, and proactive service delivery through 24/7 monitoring and preventative maintenance. Our holistic approach ensures clients maximise their technology investments while minimising operational risks.

With specialists in cloud solutions, network security, and disaster recovery, we empower businesses across diverse sectors including resources, healthcare, and legal services. Our commitment to staff training and client education ensures sustainable technology adoption and compliance. We operate without lock-in contracts, focusing on earning client trust through consistent, high-quality service delivery.

Services

Managed IT Services Server Management Network Security Remote Access Solutions Disaster Recovery Planning Cloud Migration Staff Training Programs 24/7 Help Desk Support Compliance Audits Business Continuity Solutions

Details

Year established: 2006

Highlights and features

Over 10 years' experience supporting Perth SMEs across diverse industries
Locally staffed 24/7 help desk with no lock-in contracts
Comprehensive security audits and staff training programs
Proven track record in cloud migration and disaster recovery
Specialist knowledge of sector-specific software for legal and accounting firms

What people say

Seamless transition Expert knowledge Responsive support No business impact Straightforward solutions

Website

Update Listing

Services

Managed IT Services

Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. This proactive approach prevents system failures while ensuring compliance with industry standards. Clients benefit from predictable costs and dedicated support tailored to their operational needs.

Network Security

We implement multi-layered security solutions combining hardware, software, and staff training. Regular audits identify vulnerabilities while our disaster recovery plans ensure business continuity during cyber incidents. This comprehensive approach protects sensitive data across diverse industry sectors.

Cloud Solutions

Specialist cloud migration services transition businesses to Microsoft and other cloud platforms. We optimise infrastructure for performance while maintaining data integrity throughout the migration process. Post-implementation support ensures smooth adoption across distributed work environments.

Disaster Recovery

Custom disaster recovery plans combine on-site and off-site backups with rigorous testing protocols. Our solutions minimise downtime during system failures while ensuring compliance with data protection regulations across healthcare and legal sectors.

Staff Training

Tailored training programs enhance staff proficiency with productivity tools and security practices. One-on-one coaching and workshops improve technology adoption rates while reducing human error risks across small to medium enterprises.

People

Ross Minney

Customer Solutions Architect

Founder with 15+ years' experience in business information systems, specialising in innovative IT solutions for Perth SMEs since establishing IT House in 2006.

David Chamberlain

Customer Success Specialist

Partner with networking security expertise, delivering measurable IT outcomes for clients since joining in 2007. Focuses on optimising technology investments for business growth.

Jo Minney

Quality & Compliance

Engineering background with resources sector experience. Develops compliance policies and conducts systems analysis to maintain secure, efficient IT operations for clients.

Questions

What IT services do you offer Perth businesses?

We provide managed IT support, network security, cloud migration, disaster recovery, and staff training tailored to small and medium enterprises across Western Australia.

How does your 24/7 IT support work?

Our locally staffed help desk offers immediate remote assistance with priority ticket handling. Critical issues receive on-site support during business hours across Perth metropolitan area.

Can you help with industry-specific software?

Yes, we specialise in sector-specific solutions for legal, accounting, and GIS businesses, including MYOB, Xero, LEAP, and spatial data management systems.

Do you provide cybersecurity training?

Yes, our security packages include staff training programs to identify phishing attempts, implement secure practices, and maintain compliance with Australian privacy regulations.

What support options are available?

Choose from pay-as-you-go hourly rates, prepaid support blocks, co-managed solutions, or fully managed IT services with fixed monthly pricing.

Reviews (5)

Write a Review

Sunday Philip

Nov 05, 2021 Report

Thanks to Lauren Jordan for helping me and my family trade, I got my withdrawal (cash out) yesterday. You're the best trader I've ever experience myself. After many times of been defrauded of my funds, i finally get to cash out. she's legit, reliable and experience. I invested $1000 to earn $9,800... Easier than I thought Lauren you're the best trader I can recommend for anyone who wants to invest and trade with a genuine trader ..if interested contact her via Email: jordanlauren783@gmail.com WhatsApp: +13105651441 I Love you God bless you.

Thibaut Holl

Jun 08, 2021 Report

Positive:Professionalism,Quality
Clear explanations, patient and exceptional results - my dealings with Ross have been amazing! I chatted to Ross about our slow websites and he helped to sort them out quickly - went from an "F" score to and "A" and a lighting fast website.

Janene Tomelty

Nov 09, 2019 Report

Ross is a thinker! He loves nothing better than helping you sort a problem into an exciting solution. He is exceptional at his craft. If I had more than my own laptop he would be my IT Man. Of course I would recommend him to any business that has more than one computer! He will keep all things computer, running smoothly.

Sharon Gleeson

Oct 07, 2019 Report

Ross is great to deal with, friendly and really goes out of his way to explain things simply! He is exceptionally good with dealing with customers, identifying problems and outlining options and solutions, and the quality and standard of his work is outstanding. I highly recommend Ross.

Meheransh Chopra

Oct 07, 2019 Report

I recently had a renovation done at my practice and Ross stayed back until almost 9pm to make sure things went to plan. He is also very approachable and is very helpful and proactive with his recommendations.