Business Details
Emergency
services
Expert Carpet & Tile Cleaning Services in Newcastle
At Newcastle Carpet and Tile Cleaning, we are dedicated to delivering world-class quality cleaning and restoration services with precision and timeliness. Our team of experienced professionals specialises in flawless cleaning, ensuring uncompromising integrity and meticulous attention to detail. We prioritise transparent communication with our valued customers, offering unparalleled carpet and upholstery cleaning services at competitive prices. As a 100% Australian-owned and operated business, we pride ourselves on our extensive range of commercial and residential services, certified annually by the Institute of Inspection Cleaning and Restoration (IICRC).With decades of industry experience, we have evolved from a small independent enterprise to a leading provider of carpet and upholstery solutions, equipped with advanced technology and unmatched customer service. Our commitment to safety is reflected in our use of non-toxic, biodegradable cleaning products, while our 100% satisfaction guarantee underscores our confidence in delivering exceptional results. We invest heavily in state-of-the-art equipment and rigorous training to address diverse carpet challenges, ensuring every task is executed to the highest standards.
Services
Carpet Cleaning
Tile & Grout Cleaning
Upholstery Cleaning
Mattress Sanitisation
Mould Removal
24/7 Water Damage
Rug Steam Cleaning
Dust Mite Treatment
Leather Conditioning
Pest Control
Highlights and features
- 10+ years of local cleaning expertise in Newcastle
- Eco-friendly, non-toxic cleaning products for safety
- 24/7 emergency water damage restoration available
- IICRC-certified technicians for guaranteed standards
- Advanced equipment for deep cleaning and quick drying
Associations and certifications
- Institute of Inspection Cleaning and Restoration (IICRC)
What people say
Excellent service
Professional team
Effective stain removal
Reliable
Prompt response
Services
Carpet Steam Cleaning
Our hot water extraction method deeply cleans carpets by using high-pressure steam to loosen dirt and bacteria. The process involves pre-inspection, vacuuming, targeted stain removal, and sanitisation. This technique ensures carpets are left hygienic, fresh-smelling, and dry within hours, suitable for both residential and commercial spaces.
Tile and Grout Cleaning
We employ high-pressure steam and eco-friendly solutions to remove grime, mould, and stains from tiles and grout. The service includes sealing options to protect surfaces and extend their lifespan. Ideal for kitchens, bathrooms, and high-traffic areas, this process restores tiles to a like-new appearance while maintaining safety and aesthetics.
Mould Removal
Our two-step mould removal process combines manual eradication and anti-fungal misting to eliminate 99.99% of mould. We address moisture sources to prevent regrowth and ensure safe, chemical-free environments. This service is suitable for walls, ceilings, and high-humidity areas like bathrooms and basements.
Upholstery Cleaning
Using steam and dry-cleaning techniques, we remove stains, allergens, and odours from sofas, chairs, and mattresses. The process includes Scotchgard protection application and sanitisation, ensuring fabrics remain fresh, stain-resistant, and hygienic for households and commercial settings.
Water Damage Restoration
Our rapid-response team extracts water, sanitises affected areas, and uses industrial dryers to prevent mould growth. Services include carpet and underlay replacement, wall drying, and odour elimination. Available 24/7, we prioritise minimising property damage and restoring spaces to pre-loss conditions.
Questions
Are your cleaning products safe for pets and children?
Yes, we use non-toxic, biodegradable solutions that are safe for families and pets.
How long does carpet cleaning take?
Drying time varies but typically takes 3–6 hours depending on conditions.
Do you offer same-day emergency services?
Yes, we provide 24/7 water damage and mould removal services with rapid response.
Can you remove old urine stains from carpets?
Our specialised treatments effectively eliminate even stubborn urine stains and odours.
Do you service commercial properties?
Yes, we handle large-scale cleaning for offices, hotels, schools, and retail spaces.
What areas do you cover?
We service Newcastle, Lake Macquarie, Port Stephens, Central Coast, and surrounding regions.
Reviews (6)
Simon Powell
Sep 06, 2021
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Wow, These guys are brilliant! They were able to clean our carpets and lounges before we sold the house and the had come out looking spectacular. We have to large dogs that did live inside the house and you would not have known they were ever there. Could not recommend anyone so highly. Quick, responsive and spectacular job
Thanks Again
Thanks Again
Michelle Woloschyn
Dec 21, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I would highly recommend the team from Newcastle Carpet and Tile Cleaning. They were highly professional and very gracious in moving some furniture for me at no extra cost. The carpets looked as good as new after their cleaning. A wonderful team!
Service:Carpet cleaning
I would highly recommend the team from Newcastle Carpet and Tile Cleaning. They were highly professional and very gracious in moving some furniture for me at no extra cost. The carpets looked as good as new after their cleaning. A wonderful team!
Service:Carpet cleaning
Jessica Senkans
Jul 24, 2020
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Another outstanding experience with this company. My washing machine EXPLODED this morning and drenched the surrounding carpets, NC&TC remembered me (by name) and fit me in on a few hours notice. Top quality service
Sylvia Sullivan
Aug 29, 2019
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Just had my carpets cleaned by Vish, he was very friendly, helpful and courteous. He did an excellent job I would highly recommend their services. The company used industrial sized equipment which was very effective. Definitely my go to carpet cleaners from here on in.
Alison Peters
Jan 15, 2018
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My leather lounge was so dirty. The team did a great job getting off all the grime and conditioning it. Highly recommend this business. The staff are very friendly as well.
Sara Metse
Nov 09, 2017
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Do not use this company!!!! After our kitchen tiles had been cleaned this company had left chemical spray marks along the entire bottom of our kitchen & appliances. The bottoms of our kitchen cupboards were swollen with water & they then proceeded to crack. They caused a significant amount of water damage and when notified refused to take any ownership whatsoever. I would NEVER recommend using their services as I would hate for anyone to ever be in the same situation.
