Business Details
27 Years
experience
Trusted Insurance Brokers in Cairns
Optimus 1, established in 1999 and based in Cairns, has built a reputation for delivering tailored insurance solutions to individuals and businesses across Australia. Our team of experienced professionals combines local expertise with national reach, offering impartial advice and access to a wide range of insurance providers. Specialising in business insurance, general insurance brokerage, and claims advocacy, we prioritise client needs through personalised service and transparent communication.With a focus on reliability and professionalism, we guide clients through policy selection, risk management, and claims resolution, ensuring comprehensive protection for assets and operations. Our commitment to excellence is reflected in our partnerships with industry leaders like Steadfast Group Ltd and the Council of Queensland Insurance Brokers, reinforcing our dedication to client satisfaction and industry best practices.
Services
Business Insurance
General Insurance
Claims Support
Insurance Brokerage
Risk Management
Details
- Year established: 1999
Highlights and features
- Experienced, Cairns-Based Team with 25+ years of combined industry knowledge
- Local Expertise with National Reach across Queensland and Australia
- Comprehensive Claims Support from policy to resolution
- Tailored Insurance Solutions for businesses and individuals
- Operating Since 1999 with a proven track record of client advocacy
Associations and certifications
- Council of QLD Insurance Brokers (CQIB)
- Steadfast Group Ltd
Services
Business Insurance
Tailored business insurance solutions protect operations, assets, and employees from unforeseen risks. Our brokerage services include liability coverage, property protection, and workers' compensation policies. With expertise in risk assessment and provider negotiation, we ensure businesses of all sizes secure comprehensive policies aligned with their specific needs and regulatory requirements.
General Insurance
Comprehensive general insurance options safeguard personal and commercial assets against property damage, liability claims, and unexpected events. We provide access to policies covering home, vehicle, and specialty insurance, ensuring clients receive competitive rates and coverage tailored to their lifestyle or business operations through independent provider comparisons.
Claims Support
Professional claims assistance streamlines the process for policyholders experiencing losses. Our team manages documentation, insurer communication, and claim progression to ensure fair and timely resolutions. We provide guidance from initial reporting through settlement, advocating for client interests while minimising stress during critical recovery periods.
Insurance Brokerage
Independent brokerage services connect clients with optimal insurance solutions across multiple providers. We conduct detailed risk assessments, compare market offerings, and negotiate terms to secure policies that balance coverage adequacy with cost-effectiveness, ensuring both individuals and businesses maintain appropriate protection throughout changing circumstances.
Risk Management
Proactive risk management strategies identify potential threats to personal and business assets. We evaluate operational vulnerabilities, recommend mitigation measures, and implement insurance frameworks that reduce exposure to financial losses, helping clients maintain continuity and compliance in dynamic regulatory environments.
People
Barry Koch
Director
With over 20 years in insurance brokerage, Barry leads strategic operations at Optimus 1, leveraging extensive industry knowledge to deliver client-focused solutions across Queensland.
Terry Hampton
Director
Terry oversees business development and client relations, bringing 18 years of experience in commercial insurance to ensure tailored risk management strategies for corporate clients.
Ben Monteforte
Account Manager
Ben manages client portfolios with a focus on property and liability insurance, utilising five years of hands-on experience to provide personalised policy recommendations and claims advocacy.
Trennt Cooper
Account Manager
Trennt specialises in business insurance solutions, supporting clients with policy selection and risk assessment while maintaining a client-first approach to service delivery.
Questions
What insurance services do you offer?
We provide business insurance, general insurance brokerage, claims support, and risk management solutions tailored to individual and corporate client needs.
Which areas do you service?
Based in Cairns, we service clients across Queensland including Townsville, Mackay, Brisbane, and other regions Australia-wide.
How do I make an insurance claim?
Contact us promptly at 07 4041 5611 to initiate the claims process. We'll guide you through documentation requirements and liaise with insurers on your behalf.
Are you an accredited insurance broker?
Yes, we're accredited by the Council of Queensland Insurance Brokers and a member of Steadfast Group Ltd, ensuring industry-standard practices.
What are your office hours?
Our Cairns office operates Monday-Friday 9:00am-5:00pm. Emergency claims assistance is available outside these hours via insurer hotlines.
Reviews (6)
Chris Cohen
Jan 11, 2022
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We have used our bank for insurance for many years but a few years ago we had to contact them and complain that the insurance was raising it's premiums way beyond reason and so it was reevaluated, a new insurance company had taken it over and the median home was 2 story brick, tiled roof, swimming pool and marble floors probably in some upmarket suburb of Melbourne and we own a concrete block, inside and out, longer on level ground in FNQ not worth the $800+ range so they went through our build and reduced it by $1.5K. over the last few years the price had gone up substantially again but from
Brett Stevenson
Jan 10, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Trennt from Optimus 1 is amazing. All it takes is phone call and Trennt does all the work when it comes time to make a claim.
Trennt from Optimus 1 is amazing. All it takes is phone call and Trennt does all the work when it comes time to make a claim.
Cass Bull
Sep 14, 2021
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Exceptional, empathetic professionals who go out of their way to ensure that you have the correct products and the right advice. Highly recommend.
Sadie L.
Sep 04, 2021
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Positive:Value
Good value when shopping around for insurance and nice to deal direct with a local. Really happy with the service we received.
Good value when shopping around for insurance and nice to deal direct with a local. Really happy with the service we received.
Jennie Brown
Apr 04, 2021
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We have been dealing with Optimus1 for a number of years and have found Terry amazingly helpful. He has gone above and beyond. He responds quickly, and has a wealth of knowledge. With a number of properties, business, and personal insurances, we have had several incidents and he continues to provide great customer service, and is always helpful. Highly recommended.
Kriket W.
Jan 09, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
A Local company with the community in mind. Insurance covers so much. Do we really get what we require? With Optimus 1 you will.
Terry went over every aspect of our companies needs and presented policies that best suited our situation. Professional, ethical and easy to deal with. Thank you Optimus 1!!!
A Local company with the community in mind. Insurance covers so much. Do we really get what we require? With Optimus 1 you will.
Terry went over every aspect of our companies needs and presented policies that best suited our situation. Professional, ethical and easy to deal with. Thank you Optimus 1!!!