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Expert HVAC Solutions for Homes & Businesses
Artisan Air has been a trusted name in air conditioning and refrigeration installations across the Northern Rivers region for over two decades. Our team of skilled technicians brings extensive industry experience to every project, specialising in tailored solutions for residential, commercial, and aged care facilities. We pride ourselves on delivering superior temperature control systems that combine cutting-edge technology with environmental responsibility. Our expertise spans split systems, ducted air conditioners, and multi-split systems, ensuring we meet diverse client needs. We partner with leading brands like Daikin, Mitsubishi Electric, and LG to provide reliable, energy-efficient systems.

Our commitment to customer satisfaction is evident in our prompt emergency repair services and comprehensive maintenance plans. With a focus on innovation, we utilise the latest tools and techniques to ensure efficient installations and long-term system performance. Our dedication to quality is reflected in our use of environmentally friendly R32 refrigerant, which reduces global warming potential. We maintain transparent communication throughout every project, from initial consultation to final installation. Our reputation as a trusted partner in climate control solutions is built on years of consistent service excellence and client-centric values.
Services
Split System Installation Ducted Air Conditioning Multi Split Systems Aged Care HVAC Emergency Repairs Commercial Systems Maintenance Services Bespoke Solutions Residential Installations High-End Systems
Highlights and features
  • We have over 20 years of experience in HVAC solutions
  • We use environmentally friendly R32 refrigerant systems
  • We offer emergency repair services within 20 minutes response time
  • We serve 7+ Northern Rivers locations including Byron Bay and Lismore
  • We partner with leading brands like Daikin and Mitsubishi Electric
What people say
Great service Competitive prices Fast turnaround Friendly staff Excellent customer service
Services
Split System Installation
We install single-zone split systems ideal for individual rooms. Our technicians ensure precise placement for optimal airflow and energy efficiency. Systems integrate with smart home technology for remote control via smartphone apps.
Ducted Air Conditioning
Custom ducted solutions distribute temperature-controlled air throughout entire properties. We design systems with zoning capabilities for energy-efficient climate control across multiple rooms and levels.
Emergency Repairs
Our rapid response team addresses urgent HVAC failures with 20-minute call-out times. We diagnose and fix issues promptly to restore comfort and prevent system damage.
Aged Care HVAC
Specialised climate control systems for aged care facilities maintain safe, comfortable environments. Our installations meet healthcare standards with advanced air purification and temperature monitoring features.
Multi Split Systems
Energy-efficient systems connect multiple indoor units to one outdoor compressor. Ideal for cooling several rooms while maintaining aesthetic appeal and operational efficiency.
Questions
What areas do you service?
We cover Byron Bay, Ballina, Lismore, Bangalow, Lennox Head, Ocean Shores, Mullumbimby, and Tweed Heads.
Do you offer emergency repairs?
Yes, we provide urgent repair services with 20-minute response times for HVAC failures.
What brands do you work with?
We install and service Daikin, Mitsubishi Electric, LG, Panasonic, Fujitsu, and ActronAir systems.
What refrigerant do you use?
We specialise in R32 refrigerant systems that offer lower global warming potential and improved energy efficiency.
Reviews (4)
Erin Stone
Jan 14, 2022 Report
Positive:Professionalism,Quality,Responsiveness,Value
Great company, highly recommended. Saved me money and time
Services:Install AC,Installation
Marie Berghuis
Jul 06, 2021 Report
The guys organised by Boris were super efficient & very friendly, the only problem was with the office. We paid via email through our bank on the day they completed the job on the 21st Oct 21 & sent the payment details, etc. But this morning, 28th July I received a text message in capital letters saying they hadn't received payment & were adding another 4% to the amount owed. I sent an email advising of this error & the office lady emailed back "We use two types of software which has a delay in communication" 7 days delay! The whole episode really stressed me out. So make sure you keep all your
Rodney
Aug 25, 2019 Report
They installed an air conditioning unit a couple of months ago and it has never work for long so they keep sending repair guys out but they never fix it and instead just seem to get it working for another couple of weeks and then it stops and we start all over again. Also very difficult to get the repairs guys to turn up on time and instead you just end up standing around waiting for them to show. They wont call to inform you of delays or cancellations. Would not recommend!
James Ottis
Jun 30, 2018 Report
Im know it is a busy time of year but found their admin unresponsive. They over sold us a unit which could service a room 3 times the size. We have an air conditioner but had a generally disappointing experience