Business Details
46 Years
experience
Emergency
services
Your Trusted Plumbing & Electrical Experts in Newcastle & Canberra
Since the early 1980s, The Plumbing & Electrical Doctor has been a trusted name in Australian plumbing and electrical services. Founded in Canberra and now serving Newcastle, the Central Coast, Hunter Valley, Lake Macquarie, and Port Stephens, we combine over four decades of experience with cutting-edge technology to deliver reliable solutions. Our team of 40+ licensed professionals prioritises punctuality, transparency, and customer satisfaction, offering fixed pricing, lifetime workmanship guarantees, and 24/7 emergency support. As a family-owned business, we uphold values of honesty and local expertise, ensuring every job meets Australian standards with no hidden costs. 
Services
Blocked Drains
Drain Relining
Hot Water Systems
Emergency Plumbing
Gas Fitting
Electrical Repairs
Pipe Relining
Stormwater Drainage
Leak Detection
CCTV Inspections
Details
- Year established: 1980
Highlights and features
- Trusted for 40+ Years: Locally owned and operated since 1980.
- Licensed Local Experts: Fully qualified tradies meeting Australian standards.
- Fixed Pricing: Transparent quotes with no hidden costs.
- 24/7 Emergency Services: Available weekends, holidays, and after hours.
- Lifetime Workmanship Guarantee: Defect-free materials and service.
What people say
Prompt service
Professional technicians
Clear explanations
Lifetime guarantee
24/7 availability
Services
Blocked Drains
Our specialists tackle blocked drains using high-pressure jetters and CCTV cameras for precise, non-invasive solutions. We handle residential and commercial emergencies, including stormwater and sewer blockages. With upfront pricing and 24/7 availability, we restore flow efficiently without damaging property.
Hot Water Systems
We install, repair, and replace electric, gas, solar, and heat pump hot water systems. Our licensed plumbers ensure compliance with Australian standards, offering same-day service and lifetime guarantees. From leak detection to full system upgrades, we prioritise energy efficiency and reliability.
Emergency Plumbing
Available 24/7 for burst pipes, leaking taps, and urgent gas fitting issues. Our rapid response team arrives equipped to resolve crises swiftly, minimising property damage. Fixed pricing ensures no surprises, even during after-hours or public holiday calls.
Gas Fitting
We install and service gas lines, appliances, and leak detection systems. Compliance with safety regulations is guaranteed, with expert handling of residential and commercial gas requirements. From new installations to emergency repairs, our certified technicians ensure safe, efficient operation.
Electrical Services
Our licensed electricians handle switchboard upgrades, lighting installations, and full rewiring projects. We specialise in safety devices, outdoor lighting, and home automation. All work meets Australian standards, with a focus on safety, durability, and modern functionality.
Questions
What are the most common causes of blocked drains?
Hair, grease, food scraps, tree roots, and 'flushable' wipes commonly cause blockages. These materials accumulate over time, leading to slow drainage or complete clogs.
How do plumbers clear blocked drains?
We use electric drain snakes, high-pressure water jetters, and CCTV cameras to locate and remove blockages without excavation, ensuring efficient, non-invasive solutions.
Do you offer 24/7 emergency services?
Yes, our team is available 24/7 for plumbing and electrical emergencies, including weekends and public holidays.
Are your tradespeople licensed?
All our plumbers and electricians hold valid NSW and ACT licenses, ensuring compliance with Australian safety and quality standards.
Can I get a price match?
Yes, we'll match written quotes for repairs to ensure competitive pricing with no hidden costs.
Videos
Reviews (6)
Reece Cummings
Sep 12, 2021
Report
Booked someone to come look at my dishwasher. Asked upfront about the costs and was told there was a $40 dollar travel fee. The website advertises there are no hidden costs, and upfront quotes. The tech looked at the dishwasher and couldn't do anything and charged a $250+ "diagnostic fee" AFTER they took a look. I've no problem with a fee being charged, but I do have a problem with misleading advertising and hidden costs. If this fee was to be charged regardless of work, then it should have been quoted.
Alix Smith
Jun 18, 2021
Report
Company was quick to send Gerhard out in a reasonable time frame so we weren't waiting around for a large window of time on our weekend. Very professional and quickly fixed the issue the same day. We paid a little extra for the weekend, but well worth it for the efficiency and quality of service. Strongly recommend, will use again if needed.
Megan Millar
Jan 19, 2021
Report
Punctual - quality service - friendly - cost effective
I called the plumbing and electrical doctors to come and remove an item that had gone down our bathroom drain.
Jeremy came on time and quickly removed the item. He then took the time to explain how our plumbing system worked and did a check of our water systems. Highly recommend this business and thank you!
I called the plumbing and electrical doctors to come and remove an item that had gone down our bathroom drain.
Jeremy came on time and quickly removed the item. He then took the time to explain how our plumbing system worked and did a check of our water systems. Highly recommend this business and thank you!
Liz Hart
Aug 20, 2019
Report
Third time using them and always fast, great service and a great price. Very happy with what Ive had done and excellent service to go with it. Highly recommend.
Sean Curran
Sep 19, 2017
Report
Fantastic. Best service and advice that we have had. Arrived on time, was professional, friendly and courteous. The problem was fixed quickly and Brad cleaned up after himself.
Tanya Stockton
Jun 19, 2017
Report
Was charged a diagnosis fee without consultation. The technician didn't know his job. I had to chase up the technician as he didn't follow up with a quote... four weeks after the initial call out. Customer service failed to contact me when promised. Eventually received a quote. I went to another company to get the issue fixed. Turned out the original technicians diagnosis was WRONG. Very very disappointed. Poor service all round.
