Nice Threads

Business Details

14 Years

experience

Your Trusted Partner for Carpet Cleaning Solutions

Established in 2012, Nice Threads has redefined carpet and upholstery cleaning in Townsville through a commitment to excellence, innovation, and customer-centric service. Our team of certified professionals brings unmatched expertise, having achieved the prestigious WoolSafe Approved Service Provider Certificationa distinction held by only 5% of industry operators. We combine cutting-edge technology with sustainable practices, using methods that consume 90% less water than traditional approaches. Every technician undergoes rigorous training to Australian Standard AS/NZS 3733:1995, ensuring precision in every project.

Our tailored solutions address unique material requirements, from delicate fabrics to high-traffic commercial carpets, while maintaining transparent pricing and punctual service. With over 300 five-star reviews, weve built a reputation for transforming spaces and exceeding expectations. Backed by comprehensive insurance and a family-oriented culture, we prioritise respect for clients time and property, delivering results that speak for themselves. Our online booking system offers convenience without compromising quality, making us the trusted choice for residential and commercial clients across Townsville and Magnetic Island.

Services

Carpet Cleaning Upholstery Cleaning Rug Cleaning Mattress Sanitising Pest Management Vacating Rental Packages Air Conditioner Cleaning Commercial Carpet Cleaning

Details

Year established: 2012

Highlights and features

We have been the top-rated carpet cleaner in Townsville for five consecutive years by independent auditors.
Our tailored approach ensures optimal results for every material, from carpets to leather lounges.
We offer easy online bookings with upfront pricing and availability confirmation.
Our sustainable practices use 90% less water than traditional methods.
Fully trained technicians certified to Australian Standard AS/NZS 3733:1995.

Associations and certifications

WoolSafe Approved Service Provider

What people say

Fantastic service Great job Spotless results Prompt follow-up Amazing transformation

Website

Update Listing

Services

Carpet Cleaning

Our carpet cleaning service uses premium products and commercial-grade equipment to restore carpets to like-new condition. Technicians assess fibre types to select pH-appropriate solutions, ensuring deep cleaning without damage. We follow Australian Standard AS/NZS 3733:1995, guaranteeing safe, effective results for residential and commercial spaces.

Upholstery Cleaning

Specialising in fabric and leather lounges, our upholstery cleaning removes deep-seated dirt while preserving material integrity. High-pressure extraction equipment (3002000 psi) prevents overwetting, reducing moisture-related risks. This service extends furniture lifespan and maintains hygiene standards for homes and offices.

Rug Cleaning

We revitalise rugs using techniques that balance thoroughness with fabric care. Our process removes embedded grime and odours while maintaining weave integrity. Clients report rugs looking 'brand new' after treatment, with results lasting significantly longer than DIY methods.

Mattress Sanitising

This service eliminates allergens, bacteria, and stains from mattresses using non-toxic solutions. High-powered extraction removes contaminants from deep layers, improving sleep environments. Many clients book this service alongside upholstery treatments for comprehensive home refreshes.

Pest Management

Our integrated pest management targets common infestations while minimising chemical exposure. Technicians apply treatments in carpet underlays and hard-to-reach areas, combining immediate action with long-term prevention strategies tailored to residential and commercial settings.

People

Jessica

Administrator

Jessica manages day-to-day operations, ensuring seamless service delivery. With a focus on client communication and team coordination, she plays a pivotal role in maintaining Nice Threads' 5-star service standards.

Rohan

Technician

Certified in Carpet Cleaning Operations (Certificate III), Rohan delivers meticulous results across residential and commercial projects. Clients consistently praise his punctuality, attention to detail, and ability to remove stubborn stains.

Aaron

Technician

Aaron combines technical expertise with customer service excellence. His understanding of material-specific cleaning requirements ensures optimal outcomes for diverse upholstery and carpet types.

Wayne

Technician

Waynes precision and efficiency have earned him repeat client bookings. He specialises in commercial cleans, delivering fast yet thorough service without compromising quality standards.

Questions

What certifications does Nice Threads hold?

We are the only WoolSafe Approved Service Provider in Townsville, meeting rigorous international standards for cleaning effectiveness and material safety.

Can you clean leather furniture?

Yes, our technicians are trained in leather-specific cleaning techniques to safely restore lounge suites without damaging the material.

How does your online booking system work?

Our platform shows real-time availability and provides instant cost estimates, allowing clients to schedule services at their convenience.

Do you offer commercial cleaning services?

Yes, we provide tailored solutions for offices and businesses, including regular maintenance packages to maintain professional environments.

What areas do you service?

We operate across Townsville, Magnetic Island, and surrounding regions, covering both residential and commercial properties.

How do you handle pet stains and odours?

Our enzymatic cleaning process breaks down organic matter at the molecular level, eliminating both stains and lingering smells effectively.

Videos

Reviews (5)

Write a Review

Jan Gall

Dec 30, 2021 Report

Had my tiles and grout cleaned today, fantastic job. The guys were very friendly. Would highly recommend this company.

Deni Knuth

Nov 23, 2021 Report

When I hire a service provider, I want to have a hassle-free, problem-solving business or individual. That is exactly the service I got from Rohan and his team: I requested the job & the job got done. Excellent local carpet cleaning and upholstery cleaning business. The second best thing was receiving the Certificate of Gratitude.... keep up the amazing community work, guys!!! 🙏

Honor Fusire

Nov 17, 2021 Report

They did my Carpet and upholstery and I am so impressed. Very professional and friendly too. 100% recommend if you are looking for an amazing job

Paul Willis

Oct 25, 2021 Report

We have used this crew for our commercial carpets at two sites and on the family boat. They are very conscious of the requirements of business owners. The carpets and the boat came up a treat! They did a site recon to confirm the gear they needed and did it all onsite at the marina berth. Definitely sticking with this crew. Thank you Rohan, Jess and the team!

Matthew Bourke

Oct 20, 2021 Report

Spoke to Rohan about having a number of items in the house cleaned. Booked in, got a confirmation reminder straight away then the day before another reminder for the job. Aaron carried out the clean. He was very polite and professional. The work carried out was excellent a 6 year old rocking chair came up brand new and the near new couch we purchased is new again. The complete experience is exactly how small businesses should conduct themselves. Thanks Rohan, Jess and Aaron. Highly recommend to anyone and will definitely be using them in the future.
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