Business Details
22 Years
experience
Emergency
services
Your Trusted Air Conditioning and Electrical Experts in Townsville
Polar Industries is a leading air-conditioning and electrical contracting company based in Townsville, established in 2004. Founded by Daniel Condon and joined by Ben Hyde in 2010, our directors bring over 45 years of combined experience in the industry. We pride ourselves on delivering high-quality, reliable services to residential, commercial, and industrial clients across North Queensland. Our team of over 30 staff, including three dedicated supervisors, ensures every project meets rigorous standards of workmanship and customer satisfaction.As Townsvilles preferred Daikin Dealer and the only local business to achieve Club Daikin status, we combine technical expertise with a commitment to innovation and integrity. Our focus on apprenticeship programs and community engagement underscores our dedication to fostering skilled tradespeople and sustainable growth. With a fleet of 15 vehicles and a reputation for punctuality, professionalism, and transparency, we remain a trusted partner for all air conditioning and electrical needs.
Services
Air Conditioning Installation
Electrical Services
Repairs
Servicing
Split Systems
Multi Split Systems
Box RAC Units
Cassette Systems
Fully Zoned Ducted Systems
VRV Multi Systems
Details
- Year established: 2004
Highlights and features
- Over 30 years of experience in Townsville
- Fully licensed air conditioning and electrical contractors
- Full design, install, and after-sales service
- Residential, commercial, and industrial expertise
- Approved service agents for Daikin, Clipsal, and Beacon Lighting
Associations and certifications
- Daikin
- Clipsal
What people say
Punctual and professional
Efficient and friendly
Highly recommend
Excellent communication
Quality workmanship
Services
Air Conditioning Installation
We provide comprehensive air conditioning installation services for residential, commercial, and industrial clients. Our team handles all system types including split systems, ducted units, and VRV multi-systems. With expert design and installation, we ensure efficient and reliable cooling solutions tailored to your space.
Electrical Services
Our qualified electricians deliver safe and compliant electrical solutions for homes, businesses, and industrial facilities. Services include switchboard upgrades, lighting design, safety switch installations, and emergency repairs. We prioritize safety, quality, and adherence to Australian standards.
Air Conditioning Servicing
Regular servicing extends the lifespan of your air conditioning systems while improving efficiency and air quality. We offer scheduled maintenance for residential, commercial, and industrial units, including filter cleaning, refrigerant checks, and performance assessments.
Facility Maintenance
We provide integrated maintenance for commercial and industrial facilities, covering electrical systems and HVAC. Our services include safety inspections, compliance testing, and preventive maintenance plans to ensure operational reliability and regulatory compliance.
Repairs
Our team offers prompt repair services for air conditioning and electrical systems. Available for urgent breakdowns, we diagnose and resolve issues efficiently to minimize downtime and restore comfort and functionality.
Questions
What services does Polar Industries offer?
We provide air conditioning installation, repairs, and servicing for residential, commercial, and industrial clients, along with electrical services including switchboard upgrades, safety inspections, and emergency repairs.
Are you available for emergency repairs?
Yes, we offer emergency repair services for air conditioning and electrical systems to address urgent issues promptly.
Do you service areas outside Townsville?
Yes, we service surrounding suburbs and regional North Queensland, including Kirwan, Aitkenvale, and Mount Louisa.
How can I schedule air conditioning servicing?
Contact us to book a service appointment. We recommend annual servicing, and we can set reminders to schedule winter maintenance.
Are your technicians licensed and insured?
Yes, all our electricians and air conditioning technicians are fully licensed, insured, and qualified with extensive industry experience.
What brands do you work with?
We are an approved Daikin dealer and service agent for Clipsal electrical equipment and Beacon Lighting, installing and servicing all major brands.
Reviews (5)
Alan Regan
Jan 19, 2022
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Positive:Professionalism,Quality,Responsiveness
Very good cleaning done. Like a new air cond. Last night. Serviceman polite and thorough. Have always used Polar. Consistently good.
Services:Cleaning,AC maintenance
Very good cleaning done. Like a new air cond. Last night. Serviceman polite and thorough. Have always used Polar. Consistently good.
Services:Cleaning,AC maintenance
Jim Anstey
Jan 18, 2022
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The advice given and the install was very professional by a very experienced tradesman. I would recommend them to anyone wanting a great outcome Thanks Jim Anstey
Donna Leahy
Jan 16, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Very pleased with service, above and beyond what we expected. Self instal and they provided everything plus extras with very little notice! Highly recommend speaking with Ben for all your needs. Brilliant cheers!!
Service:AC installation
Very pleased with service, above and beyond what we expected. Self instal and they provided everything plus extras with very little notice! Highly recommend speaking with Ben for all your needs. Brilliant cheers!!
Service:AC installation
Natasha Miller
Jan 06, 2022
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From my first phone call through to installation of aircons and fan the communication and service was terrific. The staff are friendly and polite and they took care and tidied up after they were finished. Definitely recommend and use Polar Industries again
Mellissa Mitchell
Dec 21, 2021
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Fantastic and efficient service, going above and beyond for delivery. Tradesmen turned up on time for installation and cleaned up after themselves! Very happy customers and highly recommend Polar!
